What is the minimum requirement to get a certification program that will help to reduce insurance?
Minimum is 10 hours of driving and 15 hours of in class or online class. When the students successfully pass the course , we provide them a certificate on behalf of Alberta Government that helps to get a discount on insurance.
I have Class 5 GDL/Class 5 full license, can I only do in class to get the certification?
No, a full course of 10 hours driving and 15 hours classroom training is required to get a certificate.
I didn't finish my online course within 3 months of getting the link for course. What should I do, If I am not able to log in?
I was not able to finish my driving that I started last year?
Please refer to the terms and conditions policy.
I finished my driving lessons but didn't finish my in class or online class?
Please refer to the terms and conditions policy.
Which course is recommended to someone with no experience?
We recommend at least 14 hours of driving with 15 hours in class or online. If require more can be added.
Which course is recommended for someone with experience?
10 Hours of driving plus 15 hours in class or online.
Why is online more expensive than in class?
We do in class in our offices located in North and South. For online we have to buy it from a third party.
What should I do with the insurance certificate?
Please submit the original copy to your Registry agent and scanned/emailed copy to your Insurance company.
Is this certificate valid in other provinces?
Some insurance companies in other provinces do accept(you have to check with insurance in other province). We cannot give any guarantee for that.
What is the minimum notice to reschedule the in class and driving lesson?
Is your school certified?
Yes, we are certified from Alberta Transportation, Bonded and insured as per Alberta government guidelines.
I dont have my own vehicle. Do I have to bring my own car for training?
No, we will teach you in our driving school vehicle.
Do you provide an actual driving test?
No, we only do driver training but our Instructors can guide you in booking for road test once you are ready.
Can I ask for a specific instructor name for my training?
Yes, as long as your availability and location matches with that instructor.
Can I change my instructor if things didn't work out?
Yes, you can but every instructor has their own independent schedule. If we move you to another instructor, you may receive a different schedule and would have to wait according to instructors availability.
How about if I don't like to be corrected in the presence of another student?
- In premium lessons - we offer one on one training only.
- In regular lessons - they may be another student in a vehicle for 10-15 min.
- You can choose a premium package.
Is that certificate (code u) insurance reduction program helpful?
- Yes, this certificate has two benefits.
- Certificate is given by us on behalf of Alberta transportation, average students save $1200-$2000 in 3 years (you need to check around which insurance company can give you more discount).
- Once you pass your GDL road test, Please submit the original copy to the Alberta registry agent, it will help you to reduce your dl GDL exemption time by six months (you must be 18 to get out from GDL) instead of 2 years waiting, you will get Full License after 18 months. All government certified schools give you the same Certificate.
I finished my training 3 years ago, can I get my certificate?
School keeps the records only up to two years, unfortunately it cannot be issued now.
I never received my certificate in mail?
We always dispatch certificates by canada post regular mail, unfortunately there is no tracking. A duplicate certificate can be issued (charges will apply). Please refer to our terms & conditions policy.
I finished my training, when can I expect my certificate?
We do our best to send you a certificate in a week ( email and mailed). We strongly recommend students to contact the school if they don't receive the certificate in week time.
How soon I can start my driving course after registration with school?
- For the online course - we will send you a link on the email address you provided at the time of registration within 24 hours.
- For in class - our office will contact you in 2 business days to confirm the in class dates and time.
- For driving schedule - our driving instructor will contact you within 2-3 business days to schedule.
- We always have more spots in day time compared to evening and weekends. For daytime between 8am-3pm around 1 week waiting time, for evening and weekend 2-4 week waiting time varies on time of year too. Once stated we try to finish within 2 weeks time.
What are the minimum hours I have to book for my driving schedule?
Can I do more than 2 hours in one session?
Alberta transportation only recommends to do 2 hours per session, you can do up to 3 hours per session but there will be 15 min break time after 2 hour lessons.
Can I bring my family member(child, parent) with me to sit in the back while I am learning?
No, sorry only registered students can sit in driving school cars during the lesson.
Can I take a driving lesson with a picture of my license (I don't know where I put my original, or lost it)?
No, student must have original license when they come for driving lesson, if not lesson need to be rescheduled (charges will apply).
Can I request a female/male instructor?
Yes, please do mention in comment section when doing registration or call us
Can the instructor use the phone during my driving lesson?
Only if the vehicle is parked and prior consent is taken from the student.
What is included in a 2 hour driving lesson?
Reviews of theory, vehicle control, discussions, demonstration (if required), feedback on performance.
What is the guarantee to get a certificate If I buy 10 hours of driving and 15 hours in class or online course?
Students should successfully pass the full course with 75% in driving with an instructor in the car and 80% in class/online to get the certificate.
I took theory and driving from your school, but didn't pass the course, after that I took more hours with another school or took more training with my family/friends, now I pass my road test and need my certificate to get a discount on insurance?
If you finish the training with another driving school, they will be the one who will issue you the final certificate. We can issue you the letter stating what you finish with us. According to transportation rules whichever school finishes training, they will issue the final certificate.If you have taken the training from family/friends and you pass the road test, you will need to take minimum 2 hours from driving instructor (even though you have passed the road test) before we issue you the final certificate.
Can I book my driving schedule online?
Sorry, for now we don't have online booking software. Once we receive your registration, our instructor will contact you regarding the schedule within 2-3 business days.
Can I be picked up from different locations every time. Can you pick up from school/work and drop off at my home address after the lesson?
We only pick up and drop off from the address provided in registration BUT sometimes exceptions can be made (depending instructor availability) can be picked up from work/school or another address is within 5-7 min from the address provided originally as long as the instructor was aware of these changes at the time of booking lessons.
Can I be picked up for driving lessons and in class both?
Sorry, we only pick up and drop off for driving lessons only, for in class you have to arrange a ride.
Can I get training in my car, or can I request a particular vehicle for training because my family has that kind of vehicle, it will be easy for me to practice later?
Sorry,we don't teach in private vehicles for safety reasons. Our vehicles have driving school signs and dual brakes for safety. However you can request your preference of vehicle for training (most of our vehicles are honda civic, toyota camry or rav4).
Will l be getting a different driving instructor everytime?
No, you will be assigned to one instructor for all your lessons.
Is the car for the road test free?
No, unless you have signed up for 20 hours driving and 15 hours online/ in class course. Please check with your instructor for availability of vehicle and charges for renting a car for road test.
If I don't use the car for a road test, can I get my money back for that?
Sorry, free car for road test is a part of the package, there is no money refund in case student don't use the car for road test. Please always check with instructor for car rental availability before you book the test.
